Cancellation and return policy



Returns and refunds for online purchases

For online purchases, Swiss law does not provide for a right of withdrawal, unlike European Union law.

Nevertheless, we will refund the purchase price for the following reasons:

  • Individual products with warranty services which are specially marked
  • Return of products with serious deficiencies ( Application )
  • Food is completely excluded from return
For further questions please contact us by phone or online ( contact ).